News & Events…
 

International Exposition on Team Excellence (IETEX)
Theme: "Team Excellence - Enabling Innovation and Productivity

Mr. George Wong, once again, served as a Lead Judge at the recent International Exposition on Team Excellence which was held in Singapore from
14-17 Jun 2011.

This year’s event was again well supported by many quality professionals and teams to present and share their projects achievements, successes and experiences in Productivity, Innovation and Team Excellence.

Teams participating in the IETEX Competition were assessed using the American Society for Quality (ASQ)’s Team Excellence Assessment Methodology in the following 5 areas:
·        Project Selection and Purpose
·        Current Situation Analysis
·        Solution Development
·        Project Implementation and Results
·        Team Management and Project Presentation

George was appointed by the Asian Productivity Organisation as a Resource Person to present a paper on “Improving Customer Satisfaction in the Service Industry” and to assist in facilitating group discussions after the various company visits.  

It was indeed an insightful programme for everyone to learn best practices from the various highly successful Japanese service organisations as well as mutually sharing of experiences among the participants from 17 APO member countries.
 

Mr. George Wong was assigned as a Chief Resource Person for the in-country programs in India and Lao PDR on the “Productivity and Quality Practitioners Program”.  

The objective of the workshop is to provide productivity and quality practitioners with an integrated set of basic and advanced tools and techniques to achieve higher productivity.
 

International Exposition on Team Excellence (IETEX)

22 to 25 June 2010
Theme: “Teaming for Success”

9 to 12 June 2009
Theme: “Innovating Through Teams”

Mr. George Wong has been serving as a Team Excellence Judge since the inception of IETEX in Singapore.

Teams participating in the IETEX Competition are assessed using the American Society for Quality (ASQ)’s Team Excellence Assessment Methodology.

IETEX, with the support from SPRING Singapore (Standards, Productivity and Innovation Board, Singapore), provides a platform for quality experts, quality circle practitioners and enthusiasts from all over the world to learn from the experiences and good practices of international organisations and teams.

The objectives of IETEX are to:

·         Share knowledge on best practices in promoting teaming excellence in organisations

·         Provide an opportunity to learn from the "best of the best" circles and scale new heights

·         Network and exchange ideas, knowledge and experiences, on continuous improvement and innovation through the power of teams

Asian Productivity Organisation (APO) Workshop:

SME Management Model: Strategies for Sustainable Growth and Competitiveness

2-6 Nov 2009, Republic of China

Mr. George Wong was assigned as a Resource Person to the APO Workshop for delegates from 13 Asian Countries on the topic of “Fostering Innovative SMEs: Opportunities and Challenges”.
 

The objectives of the Workshop is to examine global and regional best practices of SME management as well as to identify and formulate new strategies for sustainable development of SMEs.
 

SMEs constitute the most numerous business entities and are important in accelerating economic growth and development in the region. They play a vital role in the development of national economies. Most SMEs have adopted several quality practices such as certification in international standards, practising productivity improvement initiatives like Total Quality Management (TQM), Quality Circles (QCs), Kaizen, 5S Housekeeping, among others to improve overall performance and competitiveness. However, to sustain competiveness and growth, SMEs also need capabilities in other important areas of management such as product development, strategic planning, financial management, leadership and human resource management. Therefore, an integrated management framework is needed to build up these capabilities.

Asian Productivity Organisation (APO)

Study Meeting on Knowledge Management in the Service Sector

15-18 June 2009, Kuala Lumpur, Malaysia

Mr. George Wong participated at the Study Meeting together with 19 delegates from 12 Asian Countries.

The objectives of the Study Meeting are to review the status of Knowledge Management (KM) in the service sector and highlight best practices; to explore the possibility of customizing the APO KM Framework and implementation approach in the service sector, and to recommend practical methods for promoting and implementing KM in the service sector of APO member countries.

Knowledge Management (KM) is an integrated, continual and systematic process of identifying, creating, maintaining and nurturing an organisation to make best use of information assets, including databases, documents, policies and procedures to generate competitive advantages and organisational value.

Many organisations from various industries have used KM as the foundation for business excellence and gained substantial benefits from its implementation.

Official Launch of the Practising Management Consultant (PMC) Certification Scheme

“A new initiative to enhance enterprise capabilities”

Date: 5 November 2008,  Venue: Grand Hyatt, Grand Ballroom

Mr. George Wong is one of the pioneer batch of Consultants to receive the certified Practising Management Consultant (PMC) recognition from Dr. Ahmad Mohamed Magad (Member of Parliament, Pasir Ris Punggol GRC) at the official launch ceremony.

The Practising Management Consultant Certification Scheme is based on international standards and best practices (aligned to ISO/IEC 17024 standard on accreditation requirements for entities performing certification functions). The Scheme is fully supported by government agencies, like SPRING Singapore, International Enterprise (IE) Singapore and the Workforce Development Agency (WDA).

Last updated on 29 June 2011

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